Frequently Asked Questions
What platforms are available for traders?
JoinX uses its own proprietary web-based trading platform, fully responsive on both desktop and mobile. It’s built for performance, simplicity, and speed — and is connected to best-in-class market data feeds for accurate execution across all major asset classes.
What assets are available on JoinX?
JoinX offers traders the opportunity to engage in a diverse array of financial markets. The specific assets available for trading include: Forex (Foreign Exchange): Major, minor, and exotic currency pairs. Indices: Global stock indices representing various markets. Commodities: Precious metals, energy products, and agricultural goods. Stocks: Shares from major global exchanges. Cryptocurrencies: Leading digital currencies. The exact range of tradable assets may vary based on the trader’s account type and the firm’s current offerings.
What are the JoinX Challenge rules and conditions?
The JoinX Challenge is a simulated trading evaluation with specific rules and performance targets that traders must meet to prove their skills.
The two main types of challenges:
Two-Step Challenge:
Minimum Trading Days: At least 1 day in Stage 1 and at least 3 days in Stage 2
Maximum Drawdown: The maximum total drawdown cannot exceed -10% of the initial account balance. The maximum daily drawdown cannot exceed -6.5% for accounts over $25k and -7.5% for accounts under $25k.
Profit Target: The target is 5% of the initial account balance for Stage 1 and 8% for Stage 2
Reward Split: Varies between 50%–90% depending on account size
One-Step Challenge:
This challenge is designed for advanced traders and consists of a single evaluation stage.
Minimum Trading Days: At least 1 day
Profit Target: 10% of the initial account balance
Maximum Drawdown: Total maximum drawdown is -7% of the initial account balance, while daily drawdown is -5%
Reward Split: 70%
Note: The maximum daily and total drawdowns and profit targets are subject to change, and the most updated information is available on the website.
How do payouts work?
When you reach a pre-defined profit target; for example, a 10% total equity gain on a 1-step challenge, your profit is locked in. At that point, a payout is processed, and a new trading account is automatically opened for you with your initial starting balance, so you can continue trading without interruption.
This is a unique technique for JoinX which secures your profits as a trader.
What is a funded account, and how do I get one?
Upon successfully passing the challenges, clients become eligible for a simulated funded account with virtual funds that mimics real market conditions.
How does JoinX ensure the safety of my funds?
JoinX is not a broker; we provide clients with simulated demo accounts and educational tools. Clients pay a fee to access these resources, including educational materials, challenges, and a simulated trading environment.
What kind of support is available at JoinX?
We offer comprehensive support to help you at every stage of your trading journey. Our support includes: – Live Chat: Real-time assistance for any immediate questions or issues. – Email Support: Reach out to our support team for more in-depth queries. – Knowledge Base: Access tutorials, articles, and FAQs to help you navigate the platform and improve your trading skills. – Personal Account Managers: For those who become funded traders, we provide dedicated account managers to guide you through your trading experience.
Do I need to deposit my own money to participate in the evaluation?
No. During the evaluation, you will be trading with simulated funds. This allows you to prove your trading skills without putting your own capital at risk.
What happens if I break the trading rules during the evaluation?
If you violate the trading rules during the evaluation, such as exceeding the maximum drawdown limit or failing to meet the profit target within the required time, you will not pass the evaluation and your challenge or account will be closed. JoinX has strict risk management rules in place to ensure that traders are not taking too high and irresponsible riks. However, you can reapply for a new challenge.
What happens if I need help during the evaluation?
If you encounter any issues during your evaluation, JoinX offers full customer support through multiple channels. You can contact our support team via live chat, email, schedule a call or consult our knowledge base for answers. Our team is available to assist with technical issues, clarify trading rules, and guide you.
How do I become a long-term trader with JoinX?
Once you successfully pass the JoinX Evaluation and are granted a funded account, you can continue trading with JoinX. Your funded account allows you to keep up to 90% of the profits you generate on the simulated account while you continue to follow our risk management guidelines. We also provide ongoing support and resources to help you scale your trading and achieve your financial goals.
Trading rules and forbidden practices
These actions are strictly prohibited and may result in account cancellation without refund:
- Exploiting service errors knowingly or unknowingly (e.g., wrong prices, update delays)
- Using latency arbitrage – profiting from price update delays by trading on faster external data feeds
- Manipulating trading, including opposite positions across connected accounts or JoinX entities
- Violating JoinX Terms & Conditions or platform rules
- Using software, AI, ultra-fast execution, or mass data entry tools for unfair advantage
- Gap trading within 2 hours before market closure when major news/events may affect that market
- Trading inconsistent with normal market practices or in a manner that could cause financial or other harm to JoinX (e.g., overleveraging, overexposure, one-sided bets, account rolling)
- Allowing third parties to trade on your account
How do commissions and swaps work?
By accepting the terms, you consent to JoinX sharing your personal and trading data with affiliated entities, including the third-party company that provides the Monetized Demo Account. You acknowledge that this data can be used by the company for its own trading activities without any further consent or compensation to you
What trading platform is used at JoinX, and what are its advantages?
JoinX uses a mobile-friendly, proprietary web trader built for performance and reliability. It works seamlessly on both desktop and mobile devices, with no downloads, third-party apps, or installations required – just an internet connection.
What are the JoinX Challenge rules and conditions?
The JoinX Challenge is a simulated trading evaluation with specific rules and performance targets that traders must meet to prove their skills.
The Two main types of challenges:
Two-Step Challenge:
- Minimum Trading Days: At least 1 day in Stage 1 and at least 3 days in Stage 2
- Maximum Drawdown: The maximum total drawdown cannot exceed -10% of the initial account balance. The maximum daily drawdown cannot exceed -6.5% for accounts over $25k and -7.5% for accounts under $25k.
- Profit Target: The target is 5% of the initial account balance for Stage 1 and 8% for Stage 2
Reward split varies between 50%-90% pending account size.
One-Step Challenge:
This challenge is designed for advanced traders and consists of a single evaluation stage.
- Minimum Trading Days: At least 1 day
- Profit target: 10% of the initial account balance
- Maximum drawdown: total maximum drawdown is -7% of the initial account balance, while daily drawdown is -5%.
Reward split: 70%
Note: The maximum daily and total drawdowns and profit targets are subject to change, and the most updated information is available on the website
JoinX Free Challenge – Built to Find the Best Traders
The JoinX Free Challenge is our way of finding the best trading talent. It’s aimed at experienced traders who want to prove their capabilities on a difficult, merit-based program without any financial barriers to entry. It is completely free to attempt and with zero risk to your own funds.
Unlike our paid challenges, the Free Challenge has stricter rules and more demanding targets—because it’s built to single out only the most skilled, disciplined, and consistent trader
Two-Step Free Challenge – Rules and Restrictions
- Step 1: Achieve a 7% profit target with a maximum daily drawdown of -4%.
- Step 2: Achieve a 10% profit target with a maximum daily drawdown of -4%.
- Total Drawdown: The maximum total drawdown across both steps is -8%.
- Funded Account: Trades who pass the Free challenges are eligible to a $10,000 JoinX funded account with the same conditions as the Step 2 in the free challenge account.
Reward split: 50%
Can I have several challenges in parallel?
Yes. You can attempt and pass multiple challenges, but each challenge will run on its own separate trading account, and transfers between accounts are not allowed. However, you may only have one User Account (profile) per person—violating this rule will result in the closure of your accounts and profile.
Swaps and Forbidden Trading Practices
A swap is the interest paid or earned for holding a position overnight. On certain days, swaps are charged at triple the usual rate, depending on the asset traded. Traders holding positions overnight should factor this cost into their strategies. For the latest information on specific assets and their conditions, please refer to our website.
| Symbols | 3ple swap |
|---|---|
| Indices | Friday |
| Cryptos | Friday |
| Stocks | Friday |
| Metals | Wednesday |
| Forex | Wednesday |
| USOil | Friday |
| UKOil | Friday |
| XNG | Wednesday |
Forbidden Trading Practices
These actions are strictly prohibited and may result in account cancellation without refund:
- Exploiting service errors knowingly or unknowingly (e.g., wrong prices, update delays)
- Using latency arbitrage – profiting from price update delays by trading on faster external data feeds
- Manipulating trading, including opposite positions across connected accounts or JoinX entities
- Violating JoinX Terms & Conditions or platform rules
- Using software, AI, ultra-fast execution, or mass data entry tools for unfair advantage.
- Gap trading within 2 hours before market closure when major news/events may affect that market
- Trading inconsistent with normal market practices or in a manner that could cause financial or other harm to JoinX (e.g., overleveraging, overexposure, one-sided bets, account rolling)
- Allowing third parties to trade on your account
Are there any withdrawal fees or tax considerations for withdrawals?
Withdrawals may incur fees from third-party payment processors, which are the customer’s responsibility. You are also solely responsible for any taxes, duties, or other charges applicable to your commissions under the relevant jurisdiction.
What happens if I fail to pass the Challenge?
If you fail a challenge, your selected account for the challenge will be closed. The fee paid is non-refundable, but you may start a new Challenge by paying the applicable fee.
What is a Monetized Demo Account?
A Monetized Demo Account (also called “Funded Account”) is a simulated trading account provided by a third-party company, Volanza AG, located in Switzerland, to users who have successfully completed a Challenge. This account allows you to perform simulated trading with fictitious funds but with the possibility of earning a commission based on results and data contribution. The profit split percentage is specified in Annex A of the agreement with our Monetized Demo Trading partner.
What happens to my data?
By accepting the terms, you consent to JoinX sharing your personal and trading data with affiliated entities, including the third-party company that provides the Monetized Demo Account. You acknowledge that this data can be used by the company for its own trading activities without any further consent or compensation to you.
Frequently Asked Questions
The JoinX Challenge is a simulated trading evaluation with specific rules and performance targets that traders must meet to prove their skills.
The two main types of challenges:
Two-Step Challenge:
- Minimum Trading Days: At least 1 day in Stage 1 and at least 3 days in Stage 2
- Maximum Drawdown: The maximum total drawdown cannot exceed -10% of the initial account balance. The maximum daily drawdown cannot exceed -6.5% for accounts over $25k and -7.5% for accounts under $25k.
- Profit Target: The target is 5% of the initial account balance for Stage 1 and 8% for Stage 2
- Reward Split: Varies between 50%-90% depending on account size
One-Step Challenge:
This challenge is designed for advanced traders and consists of a single evaluation stage.
- Minimum Trading Days: At least 1 day
- Profit Target: 10% of the initial account balance
- Maximum Drawdown: Total maximum drawdown is -7% of the initial account balance, while daily drawdown is -5%
- Reward Split: 70%
Note: The maximum daily and total drawdowns and profit targets are subject to change, and the most updated information is available on the website.
These actions are strictly prohibited and may result in account cancellation without refund:
- Exploiting service errors knowingly or unknowingly (e.g., wrong prices, update delays)
- Using latency arbitrage – profiting from price update delays by trading on faster external data feeds
- Manipulating trading, including opposite positions across connected accounts or JoinX entities
- Violating JoinX Terms & Conditions or platform rules
- Using software, AI, ultra-fast execution, or mass data entry tools for unfair advantage
- Gap trading within 2 hours before market closure when major news/events may affect that market
- Trading inconsistent with normal market practices or in a manner that could cause financial or other harm to JoinX (e.g., overleveraging, overexposure, one-sided bets, account rolling)
- Allowing third parties to trade on your account
